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Consumer demand for a better life is infinite. As for JCB, the
smart card is simply another necessary step in achieving our real
objective of bringing higher quality service and a better life to
JCB cardmembers all over the world. Our real objective can only
be reached by responding sincerely to every customer need based
on our fundamental philosophy "Service from the Heart."
JCB is actively committed to making sure that JCB cardmembers can
take full advantage of the multi-functionality that smart card technology
makes possible.
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JCB designed its own credit application for smart cards, which called
J/Smart. J/Smart is compliant with EMV de-facto standards for smart
card credit and debit transactions, and works on any common operating
systems. The J/Smart application is standardized to properly meet
the precise needs of our partners.

JCB has been working closely with key manufacturers and system integrators
worldwide to put J/Smart capable products and infrastructure in
place. This provides strong support to JCB partners in launching
smart card projects anytime they want.

JCB began full-scale rollout of the J/Smart card in December 2001
in Japan. Internationally, the first J/Smart card issuing project
was launched in September 2002 in Taiwan. We saw our first cross-border
J/Smart transaction in March 2002 in the UK, and we are now preparing
to deploy J/Smart capable terminals throughout Europe. Other EMV
migration projects all over the world are in the planning stages,
and scheduled for implementation quite soon.

As an international payment brand, JCB is actively participating
in a number of industry associations in order to ensure that our
partners are able to make a smooth transition to the smart card.
Our expertise is built on our EMV activities in the varied roles
of payment brand, issuer and acquirer in the Japanese market, a
depth and breadth of know-how that forms a solid basis for assisting
our partners worldwide.
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