JCB pledges to guarantee customer satisfaction through delivering a high level of service. With a central focus on Travel and Entertainment, JCB proudly offers an unprecedented level of concierge services through our JCB Plazas. With JCB, cardmembers always have a home away from home while traveling overseas and total support for their daily lives when close to home.


    Wherever JCB cardmembers may go and whatever they may do, JCB is there to assist them at all times. From the beginning, the service-defined nature of the JCB card has guided our development and provision of value-added services to support cardmembers in every area of their lives. A central focus of JCBfs wide range of services is Travel and Entertainment (T&E).

JCB Plaza London


    The unique network of JCB Plazas is just one example of our firm commitment to providing the best quality T&E services worldwide.
    When JCB cardmembers travel overseas, they are greeted warmly and assisted in various ways by JCB Plaza staff who are specially trained in customer service. JCB Plaza staff around the world seek to make each individual JCB cardmemberfs travels as comfortable and trouble-free as possible.
    JCB cardmembers may be assisted with making a reservation at an elegant seafood restaurant that has an ocean view of the sunset, or receive help finding a hotel within budget in the financial district. No matter what the cardmemberfs particular requests may be, JCB Plaza staff are available to provide detailed suggestions and make any type of reservation on the cardmemberfs behalf. Each JCB Plaza serves as a trustworthy and knowledgeable secretary or a sophisticated concierge at a luxury hotel. The caring assistance of the JCB Plaza staff ensures that wherever JCB cardmembers may travel, they will always feel well informed and have the assurance that their needs will be fully satisfied.
    Located on the main streets of 30 major cities around the world, JCB Plazas embody our pledge to deliver heartfelt services. From T&E services to a range of support services, including emergency card replacements, medical referrals, and many others, JCB Plazas make the highest quality services immediately accessible to cardmembers around the world.

JCB Plaza Tokyo


    (as of December, 2006)
Americas
Los Angeles San Francisco
New York Las Vegas (2)
Honolulu Guam
Vancouver  

Asia/Oceania
Hong Kong Beijing
Shanghai Jakarta
Singapore Bali
Kuala Lumpur Bangkok
Seoul Taipei
Ho Chi Minh City Gold Coast
Sydney Tokyo
Auckland  

EMEA
London Paris
Rome Frankfurt
Madrid Vienna
Geneva Copenhagen

 

 
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