* Making inquires by e-mail
Contents of e-mail will not be secured on-line. For your security, we recommend that you not include card number or personal information when you use e-mail. We recommend that you use fax, especially when you are inquiring about hotel reservations because it contains your card number and personal information. Also, please understand that transactions including personal information between cardholders and JCB will not be made by e-mail.
 
* Depending on the contents of inquiries, it may take a while to reply. Please call JCB Plaza Tokyo directly for urgent inquiries. 
* Inquiry by e-mail
* Inquiry by phone
 

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